The printhead lift motor stalled for an unknown reason.

Check that  Pen to paper spacing is set correctly
It is typically in the range of 5000 - 5500 depending on the application and media thickness
If necessary, run the process to reset  DSID_DIST_PPS_OVERRIDE
Once PPS is confirmed correct, turn power off and then back on.

Check for a damaged cable and connectors while reseating the FFC between the printhead assembly and the main PCA (J13). If damage is found, replace the printhead assembly FFC cable kit
(J25) is a ZIF (zero insertion force) FFC. Unlatch the connector by carefully rotating the tab away from the PCA, pulling it from the top. There are two small tabs at each side of the cable that keep the connector aligned.